About me

I am an academic and policy expert in digital government, AI governance, and public sector transformation, holding a PhD in Informatics with over two decades of combined experience in public administration, data systems, and institutional innovation.

As Chief Executive Director of the Digital Government Support Center (DGSC) in Kazakhstan — the national institution leading the implementation of the Digital Transformation Strategy of the Public Sector — I oversee cross-government reform initiatives aimed at modernizing public services, optimizing state functions, and strengthening data governance frameworks.

My research and practice converge on the design of evidence-based, data-centric architectures for government, risk-based regulatory systems, and AI-enabled decision-making models. I established the Unified Situation Center, a national analytics and monitoring platform supporting high-level strategic coordination and real-time policy evaluation.

Previously, as Vice-Minister and Chief Digital Officer of Education and Science, I led the digital transformation of the national education system, including the rollout of e-learning infrastructure, digital registries, and integrity monitoring systems, reducing corruption risks and improving service delivery at scale.

I have served as an advisor to governments and international organizations on GovTech and AI policy design, and as a lecturer and mentor on digital transformation leadership at the Academy of Public Administration under the President of Kazakhstan.

My current academic and professional mission is to advance the science and practice of data-driven governance, combining computational methods, policy design, and organizational behavior to build more adaptive, transparent, and human-centric institutions in the age of AI.

Clients

Primary clients: national and local governments, public institutions, and international organizations seeking to design and implement data-driven and AI-enabled governance systems.
Beneficiaries: citizens and businesses who benefit from more transparent, efficient, and responsive public services.

Work Experience

Chief Executive Director

Digital Government Support Center (DGSC), Government of Kazakhstan
2019 – Present
Lead the national institution responsible for implementing Kazakhstan’s public sector digital transformation strategy. Oversee reform initiatives across 300+ government entities, integrating data-driven analytics, business process reengineering, and AI-based decision systems.

Established the Unified Situation Center, a national platform for real-time data analytics and strategic coordination.
Supervised the development of risk-based regulatory systems, digital registers, and GovTech architecture standards.
Advised ministries and regional governments on interoperability frameworks and institutional capacity building.
Represent Kazakhstan in international partnerships on digital government and AI governance (OECD, UNDP, World Bank).

Vice-Minister and Chief Digital Officer, Ministry of Education and Science, Republic of Kazakhstan
2018 – 2021
Directed the digital transformation of the national education system, implementing large-scale reforms in EdTech infrastructure, academic data management, and transparency.

Led the digitalization of education services, reducing corruption risks and improving service efficiency.
Introduced automated grant management, online accreditation, and digital academic credentialing systems.
Initiated public-private partnerships with leading technology providers to support innovation in education.

Deputy Head of IT and Security Division – Executive Office of the President of Kazakhstan | 2006 – 2018

Conducted requirements analysis for enterprise systems supporting national governance.
Supported implementation of cloud computing and cybersecurity frameworks, ensuring policy compliance.
Maintained IT governance and documentation standards for large-scale government IT projects.

Head of Development of e-Gov Data Components – National Information Technology, Kazakhstan | Sep 2003 – Sep 2005

Designed SQL-based databases and automated workflows for UNDP-funded e-government projects.
Gathered and documented requirements for real estate registry and local governance systems.

National Expert – United Nations Development Programme (UNDP), Kazakhstan | Jun 1999 – Sep 2003

Led ICT capacity-building projects, documenting requirements and delivering user training.
Facilitated stakeholder engagement, ensuring alignment of donor-funded digital solutions with local needs.

Consultant and Lecturer

Visiting Professor, KIMEP University (2024–present) — Courses: Digital Government, Innovation Policy, Sustainable Development.
Lecturer, Academy of Public Administration (2019–present) — Training civil servants on AI ethics, data governance, and digital innovation management.

Earlier Roles (2000–2013)

Held progressive leadership positions in public administration and IT policy development, focusing on digital governance, regulatory reform, and institutional modernization.

Developed early e-Government services and interagency coordination systems.
Contributed to Kazakhstan’s advancement in UN e-Government Development Index (EGDI) and OECD Digital Government benchmarks.

Education

Ph.D. in Informatics (Computer Science, Control & Management)

Boston University, Boston, MA, USA
2015
Dissertation focused on data-driven decision systems and institutional optimization in complex public environments.
Developed computational models for adaptive governance and digital transformation in emerging economies.

Fellow MIT Sloan School of Management, USA
Cross-registered at Harvard University, USA
Research focus: AI governance, causal inference, and digital transformation leadership.
Engaged in interdisciplinary studies across MIT Sloan, Harvard Kennedy School, and the School of Engineering.

Bachelor’s Degree in Computer Engineering

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